When Receiving Your Order

Before signing the delivery receipt, please inspect the package for any visible damage or issues. If you notice any damage, missing items, or signs that the package seal has been opened, do not sign any delivery documents. Instead, request the courier to prepare a damage report and return the package immediately. If this procedure is followed correctly, replacement products will be dispatched without delay. Please note that we cannot be held responsible for any damage to or missing contents if a damaged package is accepted upon delivery. In such cases, please notify us as soon as possible by email at [email protected], including your order or reference number.

Customer Support

For any questions regarding your orders or for product-related inquiries, please contact our customer support team via email at [email protected].